Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms have the meanings set out below:

• "tessarls" / "we" / "us" / "our" — tessarls, a legal services practice registered and operating in Singapore.
• "Client" / "you" — Any individual or entity that engages or enquires about tessarls's services.
• "Services" — Immigration and work pass advisory, contract review and drafting, and notarisation and attestation services, as described on this website.
• "Engagement" — A confirmed instruction or agreement to provide a specific service, accompanied by any required payment or deposit.
• "Agreement" — These Terms and Conditions together with any service-specific letter of engagement.

2. Acceptance of Terms

By submitting an enquiry, signing a letter of engagement, or making payment for any service, you confirm that you have read, understood, and agree to these Terms and Conditions. You must be at least 18 years of age and have the legal capacity to enter into an agreement. Where you are acting on behalf of a company or other entity, you confirm that you are authorised to bind that entity.

3. Services Provided

tessarls provides the following services, the scope of which will be confirmed in a letter of engagement prior to the commencement of each matter:

• Immigration & Work Pass Advisory: Eligibility assessment, document preparation, submission to MOM, and appeal support for Employment Pass, S Pass, EntrePass, and Dependant Pass applications.
• Contract Review & Drafting: Clause-by-clause review, risk identification, redrafting, and plain-language explanation of commercial and personal contracts.
• Notarisation & Attestation: Notarial certification of statutory declarations, affidavits, powers of attorney, and corporate documents for use in Singapore and abroad.

Services are available to clients in Singapore. Geographic availability may vary for certain document-related matters involving foreign jurisdictions.

4. Engagement and Instructions

Each engagement will be documented in a letter of engagement that sets out the scope of the service, the fee, and the expected timeline. Work will commence upon receipt of the signed engagement letter and any required deposit.

• You are responsible for providing accurate, complete, and timely information as required for the service.
• tessarls is not responsible for delays or adverse outcomes arising from inaccurate or incomplete information provided by the client.
• Changes to the scope of an engagement must be agreed in writing and may affect fees and timelines.

5. Fees and Payment

Fees for each service are set out on our website and confirmed in the engagement letter. Current fee indications are:

• Immigration & Work Pass Advisory: SGD 1,350 per application
• Contract Review & Drafting: from SGD 880 per contract
• Notarisation & Attestation: from SGD 280 per document

All fees are in Singapore Dollars (SGD) and are subject to applicable taxes. Payment may be made by bank transfer or such other methods as notified to you at the time of engagement. A deposit may be required before commencement of work. Final invoices are due within 14 days of issue unless otherwise agreed.

Third-party disbursements (such as MOM filing fees or government charges) are charged separately at cost.

6. Refund Policy

Refund eligibility depends on the stage of the engagement at the time of cancellation:

• Before commencement: A full refund of any deposit is available if you cancel before we have begun substantive work on your matter.
• After commencement: Where work has commenced, a partial refund may be considered based on the proportion of work completed. This will be assessed on a case-by-case basis.
• Completed services: No refund is available once a service has been fully delivered.
• Third-party fees: Disbursements paid to government agencies or third parties are non-refundable once submitted.

7. Client Responsibilities

You agree to:

• Provide truthful and complete information relevant to your matter
• Respond to requests for information or documents within the timeframes indicated
• Notify us promptly of any changes in circumstances that may affect your matter
• Use the services solely for lawful purposes and in accordance with applicable Singapore law
• Not misrepresent your identity, authority, or the nature of a matter

8. Prohibited Activities

You must not:

• Use our services in connection with any fraudulent, misleading, or unlawful activity
• Provide documents or information you know to be false
• Attempt to use tessarls's assistance to circumvent immigration laws, contract obligations, or court orders
• Reproduce, republish, or distribute tessarls's work product without written consent
• Interfere with the security or operation of our website

9. Intellectual Property

All content on this website — including text, design, structure, and branding — is the intellectual property of tessarls or its licensors. Documents produced for a client as part of a service engagement are provided for that client's own use. You may not reproduce, share, or re-purpose tessarls's templates, methodologies, or website content without prior written consent.

10. Confidentiality

All client information shared with tessarls in connection with a service engagement will be treated as confidential. We will not disclose this information to third parties except as required to deliver the service (e.g., submission to MOM), as required by law, or with your express consent. Our confidentiality obligations continue beyond the conclusion of an engagement.

11. Professional Advice Disclaimer

Content published on this website is for general informational purposes and does not constitute legal advice. An attorney-client relationship is formed only upon the signing of a letter of engagement. Outcomes of immigration applications or other legal matters depend on many factors outside our control, and no particular result can be stated in advance. We will inform you of our honest assessment of your circumstances.

12. Limitation of Liability

To the extent permitted by Singapore law, tessarls's total liability to you in connection with any service engagement shall not exceed the total fees paid by you for the specific service giving rise to the claim.

We are not liable for indirect, consequential, or incidental losses, including loss of business opportunity, profit, or anticipated savings, even if we have been advised of the possibility of such losses. We are not liable for outcomes attributable to inaccurate information provided by the client or decisions made by third parties (such as MOM).

13. Indemnification

You agree to indemnify and hold harmless tessarls, its principals, and staff from and against any claims, losses, or expenses arising from your breach of these Terms and Conditions, your provision of false or misleading information, or your use of our services for unlawful purposes.

14. Termination

Either party may terminate an engagement by written notice if the other party commits a material breach that is not remedied within 14 days of notice, or if the engagement becomes unlawful or impractical to continue.

Upon termination, you remain liable for fees corresponding to work completed up to the termination date. tessarls will return original documents provided by the client within a reasonable period. Confidentiality obligations survive termination.

15. Dispute Resolution

If a dispute arises in connection with these Terms or any service engagement, we encourage you to contact us in the first instance at [email protected]. We will make a genuine effort to resolve the matter informally within 30 days.

If informal resolution is not achieved, the dispute will be subject to the exclusive jurisdiction of the courts of Singapore. These Terms are governed by and construed in accordance with the laws of Singapore.

16. General Provisions

• Entire agreement: These Terms, together with the relevant letter of engagement, constitute the entire agreement between the parties for that matter.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
• Waiver: Failure to enforce any provision does not constitute a waiver of the right to enforce it subsequently.
• Assignment: You may not assign your rights under these Terms without written consent. tessarls may assign its rights in connection with a business transfer.
• Notices: Formal notices should be sent by email to the addresses confirmed in the letter of engagement.

17. Changes to These Terms

We may revise these Terms from time to time. The current version will always be available on our website with the date of last update shown above. Where changes are material, we will notify active clients by email. Continued use of our services after such notification constitutes acceptance of the revised Terms.

18. Contact

For questions about these Terms or any service-related matter: